TERMS AND CONDITIONS OF SALES AND DELIVERY
Østre Hougvej 1
Phone: +45 22828463
VAT no. DK38896369
Terms of payment
Design Asmussen ApS accepts online payments using Visa/Dankort, Visa, Mastercard, and Mobilepay Online (this last currently only in Denmark and Finland).
Payment will not be withdrawn from your account until the physical goods are dispatched or virtual products created, unless otherwise agreed or stated in your order.
All amounts stated on the website are in DKK, including VAT.
Our website uses the following currency:
Danish Kroner (DKK)
Design Asmussen ApS uses an SSL protocol to encrypt payment information. The system protects the confidentiality of your personal data and prevents unauthorised access to them.
Design Asmussen A/S also uses SSL protocol encryption on its own website.
Terms of delivery
We will deliver your order within 2-5 days.
Design Asmussen ApS ships goods with one of the following services: GLS – Erhverv (business parcel service), GLS – Privat (private customers), GLS – Pakkeshop (ParcelShop collection service).
Postage and packing are charged at a flat rate of DKK 50. The cost of postage and packing is stated on your order confirmation note.
You can opt to have your parcel shipped “uden omdeling” (delivery to a collection point) or “med omdeling” (delivery to your home).
Each order has a track and trace number so you can follow your parcel’s journey from our warehouse until delivery.
Right to cancel
We offer a 14-day unconditional right to return any goods purchased from our website, unless otherwise agreed or stated in your order.
The 14-day period commences on the day of delivery.
You are liable to pay the cost of returning goods.
If you wish to cancel your purchase, you must notify us no later than 14 days after delivery. Returned goods must reach us no later than 14 days from the day we receive notification that you wish to cancel the order.
If you wish to avail yourself of the right to cancel, you must send an email to firstname.lastname@example.org. The email shall clearly notify us that you wish to avail yourself of the right to cancel.
Condition of returned goods
You are liable for any impairment of the value of the goods that is due to handling other than that required to establish the type of goods, their characteristics and function. This means that you may inspect the goods as you would if you had purchased them in a physical store.
If the goods delivered have been used over and above the inspection described above, the goods will be regarded as used and their value therefore impaired. This means that when you cancel a purchase, you will be refunded less or none of the purchase price. Design Asmussen ApS reserves the right to assess the condition of returned goods at its discretion.
Right to claim
In accordance with the Danish Sale of Goods Act, you have a right to complain about your product purchase. Your right to claim applies to material or manufacturing defects.
You must notify Design Asmussen ApS of errors or defects within a reasonable time after delivery. A period not exceeding two months is regarded at reasonable, unless otherwise agreed. We will refund reasonable freight costs.
If the product has been handled incorrectly or inappropriately, the right to claim is forfeited.
Please send returned goods to:
Design Asmussen ApS
Østre Hougvej 1
Phone: +45 22828463
Claims sent COD (cash on delivery) will not be processed.
Customer and Personal Data Protection Policy
We will not sell or divulge your personal data to a third party. Your data is stored solely in our customer registry. You have a right to have personal data erased at any time.
To enter an agreement with Design Asmussen ApS, we require the following information:
- Phone no.
We record your personal data in order to deliver a product to you.
Design Asmussen ApS records and stores your personal data for a period of up to five years, after which time the data are erased.
When we record personal data via our website, we ensure that we always have your explicit consent. We will therefore inform you precisely which data we record and why.
The CEO and employees at Design Asmussen ApS have access to the data we register concerning you.
We do not store or transmit customer data in an encrypted format.
As data subject, you have a right to object to Design Asmussen ApS’ processing of your personal data. You also have a right of access (i.e. to see) the personal data we process concerning you. You have these rights in pursuance of the Data Protection Act. If you have questions about data protection, please contact Design Asmussen ApS by email: email@example.com.
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